Office Hours: M-F 9h-21h · S 10h-16h

Office Hours: M-F 9h-21h · S 10h-16h
The number one web portal in cruise reservations since 1994

Privacy policy

PRIVACY POLICY

Información sobre protección de datos
Corporate name Identity: AETHALIA VIAJES Y CRUCEROS, S.L.
Postal address: C/ Enrique Granados, 32, CP. 08008 de Barcelona.
Telephone: 93 390 31 65
Email: booking@solocruceros.com
Purpose What do we use the data for?
PurposeWhat do we use the data for?

The following Privacy Policy sets out the terms in which we will treat personal data at AETHALIA VIAJES Y CRUCEROS, S.L; this includes any personal data collected through our website https://www.solocruceros.com/, as well as any other data that we process in the exercise of our business activity.

AETHALIA VIAJES Y CRUCEROS, S.L; collects the following personal data with the purposes indicated below:

  • a) Contact form: the personal data collected through this form will be used exclusively to respond to queries raised and if you have given us your consent, to send commercial communications.

  • b) Call you form: the personal data collected through this form will be used exclusively to call you and to answer your queries by telephone and, if you have given us your consent, to send you commercial communications.

  • c) Chat: the personal data collected through the chat will be used exclusively to answer your queries.

  • d) Newsleter: the data collected will be used exclusively to send you newsletters, as well as commercial communications of promotions and/or advertising of our services.

  • e) Form to receive a quotation: The personal data collected will be used exclusively for making and sending estimates and, if you have given us your consent, to send you commercial communications.

  • f) Cruise booking form: The personal data collected will be used exclusively to make the pre-booking and, if you have given us your consent, to send you commercial communications.

  • g) Booking confirmation form: The data collected on this form will be used exclusively to manage and process the booking of the cruise, to manage the contracting of insurance and to manage payments.

  • h) The data collected in our offices will be used exclusively for the provision of the service.

  • i) Data of candidates for job vacancies at AETHALIA VIAJES Y CRUCEROS, S.L.: in the event that you send us your CV or if you have a job interview at our offices, your data will be used to cover possible job vacancies in our company. In the event that you are hired, your personal data will be used exclusively to manage the employment relationship with AETHALIA VIAJES Y CRUCEROS, S.L.

How long do we keep your data?

The data of possible clients that do not end up contracting any service, will be automatically eliminated after one year from the last contact, unless you have given us your consent for the remission of commercial information of our products or services. In the event of contracting any service, the data will be processed for the duration of the commercial relationship and, once concluded, for the time necessary to respond to possible legal liabilities. According to the legitimate interest of AETHALIA VIAJES Y CRUCEROS, S.L. in the case of having contracted some of our products or services, we will be able to use your data for the remission of offers, always related to your first contracting and only in relation to products or services of AETHALIA VIAJES Y CRUCEROS, S.L.

In relation to employment data, these will be processed for the duration of this relationship and once concluded, for the time necessary to respond to possible breaches in this area. In the event that you have sent us your CV or if you have been interviewed for a job vacancy, your personal data will be stored for a period of one year, after which, if you have not been selected, they will be deleted from our systems.

The data provided for sending the newsletter will be retained until you express your wish not to receive any further communications from us. You may exercise your right to object through the channels announced in this Privacy Policy.

Legitimation

The legal basis for the processing of customer data is the contractual performance between the parties.

The legitimisation for sending the newsletter and commercial communications is the consent of the interested party.

In the case of having contracted a product or service from AETHALIA VIAJES Y CRUCEROS, S.L., the legitimate basis for the processing of your data for commercial purposes will be the legitimate interest of the company.

The personal data of employees will be processed for the fulfilment of the contractual relationship.

AddresseesTransfer of data to third parties

Your personal data will not be transferred to third parties without your consent, except for those service providers with whom we have a service contract in force or where there is a law that obliges AETHALIA VIAJES Y CRUCEROS, S.L. to such a transfer of data.

Likewise, your personal data may be transferred to third party companies, some of them outside the European Union and mainly shipping companies, for the sole purpose of providing the contracted service. The recipient countries of the data include the United States and the United Kingdom, both outside the European Union.

Data category Type of data processed:

  • - Contact form:
    • Name and surname.
    • E-mail address.
    • Country.
    • Telephone number.
  • - Call you back form:
    • Name.
    • Your e-mail address.
    • Telephone number.
    • Country.
  • - Chat:
    • E-mail.
  • - Newsletter:
    • E-mail.
  • - Form to receive a quotation:
    • Name and surname.
    • E-mail address.
    • Telephone number.
  • - Cruise booking form:
    • Name and surname.
    • E-mail address.
    • Telephone number.
  • - Booking confirmation form:
    • Name and surname.
    • E-mail address.
    • Telephone number.
    • Date of birth.
    • Nationality.
    • Passport number.
    • Passport expiry date.
    • Bank details.
  • - Applicants:
    • Name and surname.
    • E-mail address.
    • Telephone number.
    • Postal address.
    • Sex.
    • Nationality.
    • Academic record.
    • Employment history.
    • Photo.
Rights You have the right to:

  • -

    Access personal data.

  • -

    Rectify personal data.

  • -

    Delete personal data.

  • -

    File a complaint or a writ for the protection of their rights before the Spanish Data Protection Agency or before the autonomous data protection agency, if it exists.

  • -

    Be informed of any security incident that may affect their rights.

  • -

    Limitation of processing.

  • -

    Portability.

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